IMPORTANT NOTES BEFORE BOOKING:

BOOKING FOR OTHER THAN YOURSELF:

If booking for someone other than yourself, that appointment MUST be under that persons name, email address and telephone number. If that other persons appointment is a gift and you wish it to be a surprise, please purchase an e-gift card via https://www.alquimiawellness.com/egift-card. You will be given the option to email it to them and they can then book the appointment themselves. If you have any questions, please contact Alquimia Wellness directly.

CANCELLATIONS / LATE RESCHEDULING / NO SHOW:

Alquimia Wellness has a 24-hour cancellation policy.  We understand that everyone’s time is valuable and things come up, but each time a client misses an appointment another client is prevented from receiving care.  In order to avoid paying a late cancellation fee please cancel or reschedule your appointment before 24 hours of your appointment. ​ If late cancellation or rescheduling occurs between 24 - 12 hours prior to appointment, a 50% of the service fee will incur.  If the cancellation or rescheduling is made within twelve (12) hours of the appointment the fee will than be 100%.  This 100% fee will also apply to anyone failing to show up to their appointment.

LATE ARRIVALS:

As a courtesy to other patients with following appointments, and in order of us to maintain a smooth flowing schedule, arrivals later then five minutes may result in shorter sessions and full payment will be required.

DRY NEEDLING:

If considering to have Dry Needling included into either your acupuncture or massage session, the appointment MUST be booked with the Lead Therapist (Montserrat).